Why do you want to report this product?
Please note: reports that do not meet the requirements outlined in the guidelines below will be ignored and will not be processed.
Before you submit a report
We operate a marketplace platform that hosts products listed by independent sellers. We respect intellectual-property rights and comply with all applicable laws. Every valid report is reviewed by our team and handled accordingly.
What to include in your report
General (all report types):
- Your full legal name and a valid email (anonymous reports are not accepted)
- Your relationship to the IP ā owner, licensee, or authorized agent
- A clear description of exactly what is infringing and why
- URL(s) of the infringing product or variant on this store
- Supporting evidence ā screenshots, original artwork files, source URLs
By report type:
- Trademark ā registration number, jurisdiction, goods/services covered, link to the registry
- Copyright ā original artwork file, date of creation, registration number (if any), URL of the original work
- Counterfeit ā link to the authentic product, brand name, specific counterfeit indicators (logos, labels, materials)
- Other ā a detailed explanation and any available evidence
Do report
- Trademark violations with registered marks
- Copyright infringement of your original work
- Counterfeit products imitating your brand
- Other legal violations with supporting evidence
Don't report here
- Shipping delays or delivery issues ā contact Customer Support
- Price complaints or buyer's remorse ā contact Customer Support
- Product quality complaints ā contact Customer Support
- Duplicate reports for the same product
- Vague reports submitted without any evidence
Good-faith declaration
By submitting this report you declare that:
- The information you provide is accurate to the best of your knowledge.
- You are the intellectual-property owner or authorized to act on their behalf.
- You understand that knowingly false or misleading reports may result in legal liability, rejection of the report, and restrictions on your account.
Processing time: due to the large volume of reports we receive each day, responses may take longer than usual. Please be patient and wait for our team to review and reply to you.